Rachel Henry Millinery

Frequently Asked Questions

Please feel free to ask me a question via the CONTACT section above. 

Here are some frequently asked questions.

 

Would you be able to make me a custom piece?

Yes.  I would recommend a consultation with myself if a custom piece is required.  This can be a simple as a few shared emails or, as many of my clients prefer, via FaceTime or Skype so I can be clear on your needs and wants.  

I’m flexible to support busy schedules or time zone challenges.

It’s good for me to gather information about you, the event, the outfit or even the vision you have for your next piece - this will help me create the perfect piece for you.

A 50% deposit is required for all customised pieces.  Please refer to the CONTACT section at the top of the page.  

Can I pay with American Express?

Yes, we accept American Express along with other major credit card providers (VISA, MasterCard).  All payment options will be available at CHECKOUT.

Can I pay with PayPal?

No, you can no longer pay with PayPal however, we accept major credit cards including VISA, MasterCard and Amex.  All payment options will be available at CHECKOUT.

How much would it cost to ship to Sydney?

Please refer to the SHIPPING & RETURNS section at the bottom of the page for Domestic shipping options.

Would you ship to the UK/US?

Yes, I do support international shipping.  Please refer to the SHIPPING & RETURNS section at the bottom of the page.